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Survey or interview your customers to understand whether your service team is showing each of these traits. Running a customer feedback survey through your CRM program, at the point of sale, or when you send customers an invoice is a great way to see where your team’s skills do and don’t measure up.

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A team-based, one-day simulated project game for practicing the investigative and analytical skills Lean Six Sigma professionals need. St. Sigma Teaching Lab A flexible process improvement case study with data sets and tools for instructors to deliver multiple learning objectives.

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learning planning teams or members of planning teams may use the tool Websites to Sample Professional Learning Plans on pp. 56-59 to locate examples of templates and formats for professional learning plans. These examples represent how professional learning plans are structured, not necessarily exemplary plans. A multiple-choice question (MCQ) is composed of two parts: a stem that identifies the question or problem, and a set of alternatives or possible answers that contain a key that is the best answer to the question, and a number of distractors that are plausible but incorrect answers to the question.

View Sophia ⭐️ Szentes’ profile on LinkedIn, the world’s largest professional community. Sophia ⭐️ has 4 jobs listed on their profile. See the complete profile on LinkedIn and discover ... To encourage critical reading, teachers should ask students questions about the text before, during, and after they read. This method is useful for most subjects, from reading to social studies, and is an excellent way to structure literature homework.